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Each client is unique and if we are to satisfy their needs, we need to understand the issues and practice in their sector of activity.
To this effect, Colitel has adapted its organisation by setting up two Departments.
Automotive Department
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Single dedicated contacts for the automobile industry.
A team of experts to handle urgent supply flows.
Awareness of the stakes of production line stoppages.
Guaranteed Service quality. |
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Aeronautics Department
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Single dedicated contacts for the aeronautics industry.
A team of experts to handle AOG flows.
24/24 operational fleet in the Paris region airports to deliver aircrafts on the runways.
Service quality guarantee, "freight security" protocol and ADR regulation compliance. |
Home Delivery, an alternative response to the supermarket sector.
Colitel imagines personalised set-ups to give a genuine competitive edge.
A specific B to C approach (home delivery) :
To boost sales and provide an immediate response to impulse purchases, a leading store chain offers home delivery on appointment within 3 hours.
Colitel organises the home deliveries and direct contacts with the individuals, serving as an Ambassador for the store.
Client Site Operations.
The concept of facilities management adapted to logistics, transport and distribution.
Implementation of a client site organisation with three objectives :
Create a custom, evolutive relation.
Set up a constant challenge.
Blend into the client organisation and culture.
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