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Our Services
For your urgent missions |
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After-sales support service quality has become a must to remain competitive. |
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A network of about twenty strategic warehouses covers the whole of French territory. Each has dedicated areas in a secure environment. This network is accessible 24/7 and can even handle night deliveries. The whole network provides “drop point” functions. |
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Parts management is handled using our “GesStock” software programme designed specifically for after-sales and high-tech type equipment management. Our key advantage is our ability to adapt our organisation and processes and to integrate client systems. | ||
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Our organisation handles all the flows required to enable immediate or scheduled order preparation. Handling emergency “re-assortments”, “bad” or “good” returns, order grouping, kit management, “repair and return” administration management etc… | ||
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Our mastery of immediate express delivery guarantees deliveries within two hours, 24/7. Orders delivered to the counter, Express delivery before 9am or within 24 or 48 hours. Personalised freighting or distribution. Delivery on appointment … |
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Our decentralised supply-chain service offering, is ISO9001 registered. Our contract support team follows each project through from the studies (geomarketing, mapping…) to roll-out. At regular intervals, flow analysis and service rate calculations are conducted to draw up progress plans. | ||